We are happy to announce that we are now offering Contactless Service Appointments. You can service your vehicle from a safe distance with no face to face to contact. All vehicles are being sanitized to CDC standards at the time of service and again prior to pick up. To take advantage of our new Contactless Service Appointment, please follow the steps below:

  1. Call 315-637-4491 to schedule your service appointment and mention that you would like it to be a Contactless Service Appointment
  2. When you pull into our Dealership, park your vehicle and utilize our "Nite Drop Zone" box directly to the right of the overhead service door. Just fill out the enclosed form with your requested services and a good contact phone number, as well as enclose your key in the envelope
  3. Have your phone handy for when we pull your vehicle into the shop and call to review and approve any repairs needed at the time of service
  4. When the vehicle is complete, we will call you to take the payment over the phone and arrange a pick-up time
  5. Please call us to let us know when you are at the Dealership and we will have the vehicle pulled up and sanitized to the CDC guidelines

In addition to Contactless Service Appointments, we are still offering loaner vehicles that must be reserved at the time of booking your appointment. All vehicles are now being sanitized to CDC guidelines and will be pulled up for you to drive away with minimal one on one contact.

For those of you who choose to walk into our Dealership, please know we are wearing the proper personal protective equipment and following the 6 foot social distancing guidelines.

Thank you for your continued service at Romano Ford VW and we look forward to assisting you from a safe distance!